Hi all! We have noticed that recently, quite some IMs are failing to reach us, for one reason or the other. As such, with a view of improving customer service, we would like to recommend once again that FANTASYLAND residents use our support portal as far as possible for issues and requests. This allows you to track the status of submitted requests, post follow-up notes and correspond with us in a bulletin board fashion while allowing us to provide the dedicated support you need and respond to your requests in as timely a manner as possible. Our support portal instantly delivers an email to you when a response is posted to your tickets by our support team. Please note that you can also upload attachments when you submit a ticket.
RECOMMENDED: Use of our Support Portal
June 15th, 2010 · No Comments
Tags: General
